Frequently Asked Questions
Managing My Account
What if I have a rental car?
You can use a switchable transponder in a rental vehicle by adding the plate number to your account for the period of time you will have the vehicle. If you do not have a switchable transponder, log into your account to order one.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628